Privacy Policy

Privacy Policy – Investment Property Guides

Published 16 July 2012. Last updated: 16 July 2026

At Investment Property Guides, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and the rights you have under UK GDPR and the Data Protection Act 2018.

πŸ“Œ 1. Who We Are

Investment Property Guides Crown House 72 Hammersmith Road London, W14 8TH Email: Office@investmentpropertyguides.com

We operate the website: https://investmentpropertyguides.com/

We are the data controller responsible for your personal information.

πŸ“Œ 2. Information We Collect

We may collect and process the following types of data:

Information you provide directly

  • Name
  • Email address
  • Contact details
  • Enquiry information submitted through our contact forms
  • Any information you voluntarily provide when communicating with us

Information collected automatically

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and tracking technologies (see Section 7)

Information from third parties

We may receive analytics data from trusted providers such as Google Analytics.

πŸ“Œ 3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide customer support
  • Improve our website, content, and user experience
  • Analyse website performance and visitor behaviour
  • Send updates or information you have opted in to receive
  • Maintain security and prevent misuse of our services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

πŸ“Œ 4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you voluntarily provide information or opt in to communications
  • Legitimate interests – for analytics, website improvement, and security
  • Contractual necessity – when responding to enquiries or providing requested information
  • Legal obligation – when required to comply with UK law

πŸ“Œ 5. How We Share Your Information

We may share your data with:

  • Trusted service providers (e.g., analytics platforms, hosting providers)
  • Professional advisers (legal, regulatory, or compliance)
  • Authorities if required by law

All third parties are required to handle your data securely and in accordance with GDPR.

πŸ“Œ 6. Data Storage & Security

We take appropriate technical and organisational measures to protect your information from:

  • Unauthorised access
  • Loss or theft
  • Alteration or misuse

While no system is completely secure, we follow industry best practices to safeguard your data.

πŸ“Œ 7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve functionality
  • Analyse visitor behaviour
  • Enhance your browsing experience

You can manage or disable cookies through your browser settings. Some features may not function correctly if cookies are disabled.

If you’d like, I can also create a Cookie Policy page β€” just ask for one.

πŸ“Œ 8. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us at: Office@investmentpropertyguides.com

πŸ“Œ 9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Enquiry emails are typically retained for up to 24 months unless ongoing communication requires otherwise.

πŸ“Œ 10. External Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.

πŸ“Œ 11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

πŸ“Œ 12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Investment Property Guides Crown House 72 Hammersmith Road London, W14 8TH Email: Office@investmentpropertyguides.com